Privacy Policy
Effective Date: July 13, 2026
Introduction
Humming Brand Works (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a quotation, purchase our products or services, or communicate with us.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information.
By using our website or interacting with Humming Brand Works, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Company name
- Job title
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Quotation requests
- Purchase history
- Product specifications
- Artwork and design files
- Delivery information
- Payment-related information (excluding complete credit card information)
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
How We Use Your Information
We use your information to:
- Prepare quotations
- Process and fulfill orders
- Review artwork
- Provide customer support
- Coordinate production
- Arrange shipping and delivery
- Schedule appointments
- Respond to enquiries
- Improve our products and services
- Maintain business records
- Comply with legal obligations
SMS Communications
If you choose to receive SMS communications from Humming Brand Works, you agree to receive conversational text messages regarding:
- Quotations
- Product enquiries
- Artwork approvals
- Order confirmations
- Production updates
- Shipping notifications
- Appointment scheduling
- Customer support
Message frequency varies depending on your interaction with us.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
STOP
For assistance, reply:
HELP
HELP
or contact us using the information provided below.
We do not send promotional or marketing SMS messages unless you have separately agreed to receive them.
Information Sharing
Humming Brand Works values your privacy.
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
- Process payments
- Arrange shipping
- Provide requested services
- Meet legal or regulatory requirements
Mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our products and services
- Maintain business records
- Meet legal, accounting, and regulatory obligations
- Resolve disputes
Information that is no longer required is securely deleted or anonymized where appropriate.
Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact information
- Request deletion of your personal information where legally permitted
To exercise these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or services.
Humming Brand Works is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are intended for businesses and individuals over the age of 18.
We do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Effective Date.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Humming Brand Works
Phone: (365) 650-2900
Website: https://hummingbrandworks.com