SMS Terms & Conditions
Effective Date: July 13, 2026
SMS Program Overview
Humming Brand Works (“we”, “our”, or “us”) offers conversational SMS messaging to provide customers with timely updates and support regarding their enquiries, quotations, orders, and related services.
By providing your mobile phone number and consenting to receive SMS communications, you agree to these SMS Terms & Conditions.
Types of Messages
If you opt in to receive SMS communications from Humming Brand Works, you may receive conversational messages related to:
- Quotation requests
- Product enquiries
- Artwork approvals
- Order confirmations
- Production updates
- Shipping and delivery notifications
- Appointment scheduling
- Customer support
- Follow-up communications related to your enquiry or order
Our SMS program is intended to facilitate customer service and business communications.
Consent to Receive SMS Messages
By providing your mobile phone number and giving verbal, written, or electronic consent, you authorize Humming Brand Works to send conversational SMS messages regarding the products and services you have requested.
Consent to receive SMS messages is not a condition of purchasing any products or services.
Message Frequency
Message frequency varies depending on your interaction with Humming Brand Works.
Some customers may receive only a few messages regarding a quotation, while others may receive additional messages relating to production updates, artwork approvals, shipping notifications, or customer support.
Message and Data Rates
Message and data rates may apply according to your mobile carrier’s messaging plan.
Please contact your wireless provider for details regarding your applicable messaging charges.
Opting Out
You may opt out of receiving SMS messages from Humming Brand Works at any time.
To unsubscribe, simply reply:
STOP
STOP
After opting out, you will receive one confirmation message confirming your request.
No additional SMS messages will be sent unless you provide new consent.
Need Assistance?
For assistance with our SMS program, reply:
HELP
HELP
or contact us directly:
Humming Brand Works
Phone: (365) 650-2900
Website: https://hummingbrandworks.com
Privacy
Your privacy is important to us.
Information collected as part of our SMS program is handled in accordance with our Privacy Policy.
Mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
For additional information, please review our Privacy Policy.
Supported Keywords
Our SMS program recognizes the following keywords:
HELP
Reply:
HELP
to receive customer support information.
Reply:
HELP
to receive customer support information.
STOP
Reply:
STOP
to unsubscribe from future SMS messages.
Reply:
STOP
to unsubscribe from future SMS messages.
You may also use the following opt-out keywords:
- STOP
- END
- CANCEL
- UNSUBSCRIBE
- QUIT
Service Availability
SMS delivery depends on your wireless carrier.
Humming Brand Works is not responsible for delayed, undelivered, or failed messages caused by:
- Carrier interruptions
- Network outages
- Mobile device issues
- Service interruptions beyond our control
Wireless carriers are not liable for delayed or undelivered messages.
Changes to These Terms
Humming Brand Works reserves the right to update these SMS Terms & Conditions at any time.
Any updates will be posted on this page together with the revised Effective Date.
Continued participation in our SMS program constitutes acceptance of any updated terms.
Contact Information
If you have any questions regarding our SMS program, please contact us.
Humming Brand Works
Phone: (365) 650-2900
Website: https://hummingbrandworks.com